Mark Moeller | The Recipe of Success
By Erin Flynn Jay | Restaurants are used to challenges – staffing issues and labor shortages being chief among them.
In this Bar & Restaurant round-up, we asked restaurant owners and experts for tips on overcoming this critical challenge.
The Recipe of Success – Westport, Conn.
Mark Moeller, the owner/president of The Recipe of Success in Westport, Conn. – a national restaurant consulting firm – said automation is the primary answer. “A streamlined staff – read fewer and more nimble staff – with the right technology and training can be incredibly effective,” he said. “The next-gen employee grew up with an iPhone in their hand. They can adjust quickly to the kitchen because of that.”
Moeller’s other advice:
- Write better job descriptions and ads, making it easier for potential candidates to understand the position you are trying to fill. Small changes in language can make a difference.
- Calling people to arrange interviews can help prevent ghosting.
- Take a look at different sources for staffing. For example, the DOL can connect employers with veterans and other target groups.
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